Shipping policy

At Lost Mary Vape USA, our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. Your satisfaction is our priority, and we are committed to ensuring your order arrives quickly and securely.

Order Processing Time

Once your order is placed, it will go through a processing period before being shipped.

  • Processing Time: Orders are processed and prepared for shipment within 3 business days.
  • During this time, we carefully verify your order, ensure product quality, and package your items securely for delivery.

Shipping Method

We use USPS (United States Postal Service) as our primary shipping carrier to ensure reliable and timely delivery.

  • Delivery Time: Shipping times may vary depending on your location, but most orders are delivered within 3-7 business days after processing.
  • Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor your package's journey.

Shipping Rates

We strive to offer competitive shipping rates to make your shopping experience seamless.

  • Standard Shipping: Rates are calculated at checkout based on your location and order size.
  • Free Shipping: Occasionally, we may offer free shipping promotions. Be sure to check our website or subscribe to our newsletter for updates.

International Shipping

At this time, we primarily serve customers within the United States. If you are located outside the USA and wish to place an order, please contact our customer service team at service@lostmary-vape-usa.com for assistance.

Order Delays

While we strive to deliver your order as quickly as possible, delays may occur due to:

  • High order volumes during peak seasons.
  • Unforeseen circumstances such as weather conditions or carrier delays.
  • Incomplete or incorrect shipping information was provided at checkout.

If your order is delayed, please contact us at service@lostmary-vape-usa.com or call us at +1 03528800473, and we’ll do our best to assist you.

Lost or Damaged Packages

We take great care in packaging your order to ensure it arrives in perfect condition. However, if your package is lost or damaged during transit, please reach out to us immediately:

We will work with USPS to resolve the issue and ensure you receive your order or a replacement.

Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us:

Our team is here to assist you and ensure your shopping experience with Lost Mary Vape USA is exceptional.